Presidio of Monterey Army Health Clinic

Presidio of Monterey U.S. Army Health Clinic

Physical Address

473 Cabrillo St
Building 422
Presidio of Monterey, CA 93944

Business Hours

Monday-Friday 7:00 a.m. - 4:00 p.m.
Closed on third Thursday's noon - 4:00 p.m.
Closed on Federal Holidays and selected training holidays

Contact Information

Appointments Desk:
Hours: 7:00 a.m. to 3:45 p.m.
(866) 957-2256, option 1
Secure Messaging: Secure Messaging
Pediatrics: (866) 957-2256, option 2
Behavioral Health Clinic: (866) 957-2256, option 3
Physical Therapy: (866) 957-2256, option 4
Readiness: (866) 957-2256, option 5
Pharmacy (including refills): (866) 957-2256, option 6
Immunizations: (866) 957-2256, option 7
Patient Representatives: (866) 957-2256, option 8
Referrals: (866) 957-2256, option 9
Preventive Medicine Service: (831) 242-4390
American Red Cross: (831) 242-6800
UnitedHealthcare Military & Veterans: (877) 988-9378
On the Web
Headquarters: (831) 242-7550

Directions

The Presidio of Monterey Army Health Clinic is located on the Presidio of Monterey. From Bolio Road and Lighthouse Avenue, enter the Presidio of Monterey through the Bolio Gate. Continue to Army Street and turn left. Continue to Kit Carson Road and turn right. On Kit Carson Road continue to Cabrillo Street and turn left. The Presidio of Monterey Army Health Clinic is in Building 422 and located at 473 Cabrillo Street.

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About

Madigan’s Patient Centered Medical Home Primary Care Clinics are Army Medical Homes with an interdisciplinary approach to delivering evidence-based, comprehensive primary care– coordinating care delivered outside of the primary care setting and proactively engaging patients as partners in health.

The Army Medical Home is designed around one core principle: putting patients first. The Army Medical Home is Army Medicine’s gateway to influence the “life space” where patients make decisions on the key determinants of health and wellness–sleep, activity, and nutrition (that is, the Performance Triad).

Each patient will partner with a team of healthcare providers – physicians, nurses, behavioral health, clinical pharmacists, physical therapy and case management professionals to develop a comprehensive, personal healthcare plan. This team will form a partnership with you to provide improved access, coordinate needed services, answer your questions, and ensure that you get the care you need. Your Medical Home team will remain the same as long as they continue to work within your medical home. This will improve your continuity of care and allow you to develop a closer partnership with your team. The Army Medical Home model has been shown to improve patients’ overall health, resulting in fewer emergency and urgent care visits, decreased hospital admissions, shorter inpatient stays and fewer inpatient readmissions among other positive results.

To transition from a “healthcare system” to a System for Health, moving away from episodic care to a standardized, long-term model that achieves optimal health outcomes. The Army Medical Home model will facilitate the transformation to a System for Health and be the primary care means for providing patient-centered comprehensive care to patients. The desired end state is for all patients to receive coordinated, comprehensive care guided by the Army Medical Home. Key to this coordination is improved communication using face-to-face and technological methods such as TRICARE Online, RelayHealth Secure Messaging and the Nurse Advise Line, strengthened by a firm patient-provider relationship.

Getting Care

For all life-threatening (life, limb, or sight) emergencies Dial 911 or go directly to the closest Emergency Room!

Presidio of Monterey Army Health Clinic routine appointments is available Monday through Friday from 9:00 a.m. to 4:00 p.m. To schedule an appointment call (866) 957-2256, option 1 beginning at 6:45 a.m.

Urgent Care

Patients seen at the Presidio of Monterey Army Health Clinic and assigned a Primary Care Manager can be seen for Same Day Appointments. Service Members have priority. If a patient is unable to get an appointment with their PCM within a 24 hour period, the patient will be directed to an available provider on the PCM Team or alternate team for an acute appointment; or referred to the network.

After Hours Urgent Care

During hours when the Presidio of Monterey Army Health Clinic is closed, patients should:

For life threatening emergencies proceed directly to the emergency room, or dial 911.

For after-hours care call the Nurse Advice Line (800) TRICARE (874-2273) Option 1

This hyperlink does not constitute endorsement by the United States Department of Defense, the U.S. Army, or Madigan Army Medical Center of this web site, or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the United States Department of Defense, the U.S. Army, and Madigan Army Medical Center do not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD Web site.

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