MHS GENESIS Patient Portal

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and will continue deploying to initial fielding sites throughout the Pacific Northwest, including Naval Hospital Oak Harbor, Naval Hospital Bremerton, and October 21st, 2017 at Madigan Army Medical Center.

Key Features and Benefits

  • View your health information
  • Exchange secure messages with your care team
  • Request prescription renewals
  • View notes from your clinical visits and certain lab/test results, such as blood tests
  • Manage medical and active duty dental appointments
  • Complete a pre-visit active duty dental health questionnaire online Look up information related to your health concerns and medications

More Information For more information about MHS GENESIS, visit

Patient Portal DS Logon

To create and then access the MHS GENESIS Patient Portal, visit

  • If you do not have a common access card (CAC) or a MyPay account, you will need to create a DS Logon account to access the Patient Portal.
  • Under the DS Logon column, click "More DS Logon Options" then "Need a DS Logon" to begin the signup process.
  • To ensure MHS GENESIS can confirm your identity and provide the highest levels of cyber security and safeguards of your health information, the process to obtain a DS Logon requires a four-minute timed response to some personal financial information, your DoD ID number (found on your military ID Card), and confirmation of a previous address.
  • You will create your MHS GENESIS password consisting of 9 characters including at least one number, one capital letter, one special character and no words three letters or longer found in a dictionary. A new password will need to be created every 90 days.
  • Once you have successfully created your DS Logon, click on "My Access Center" to upgrade your account to Premium Access to view your health records.
  • For more information or assistance call Madigan Public Affairs at (253) 968-1901.

This hyperlink does not constitute endorsement by the United States Department of Defense, the U.S. Army, or Madigan Army Medical Center of this web site, or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the United States Department of Defense, the U.S. Army, and Madigan Army Medical Center do not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD Web site.

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