Pharmacies

Madigan Army Medical Center has several pharmacies available on Joint Base Lewis-McChord. These pharmacies are located in Madigan Army Medical Center, on JBLM Lewis Main, JBLM Lewis North, and McChord Field. At all locations, when picking up prescriptions, you must have a military ID card for all patients’ ages 10 years and older. A photocopy of the patient's ID card may be used to pick up prescriptions.

Main Outpatient Pharmacy


Located in Madigan Army Medical Center’s Medical Mall processes only new prescriptions generated by Madigan Army Medical providers. Active-duty service members in uniform have priority for picking up prescriptions for themselves and family members. This pharmacy is open from 8:00 a.m. to 6:00 p.m. weekdays, and Saturdays from 9:00 a.m. to 5:00 p.m.; Madigan training holidays from 8:00 a.m. to 4:00 p.m.; closed on Sundays and federal holidays. For your information and planning purposes the Madigan Outpatient Pharmacy is busiest during the hours of 9:00 a.m. to 5:00 p.m.

Two refill options are also available at Madigan Army Medical Center. Patients may refill prescriptions at the walk-up window adjacent to the Main Outpatient Pharmacy or at the Drive-Though Refill Pickup window. These sites only dispense refills that have been previously requested through the call-in service (253-968-2999 or 800-544-3298) or through the online prescription refill which is accessible through Madigan’s prescription refill page. Refill requests must be made at least three days prior to pickup.

  • The Drive-Through Refill Pickup window, accessible through an entrance on Gardner Loop, is open from 8:00 a.m. to 6:00 p.m., weekdays. 8:00 a.m. to 4:00 p.m. on Madigan training holidays. Closed on Saturdays, Sundays and federal holidays.
  • The refill pick-up window, located in the Medical Mall across from the Orthopedic Clinic, is open from 8:00 a.m. to 6:00 p.m. weekdays. Closed on Madigan training holidays, Saturdays, Sundays and federal holidays.
  • Patients may pick-up refills on Saturdays at the Outpatient Pharmacy main windows by pulling a 'C' ticket.

JBLM Lewis Main


The Winder Clinic Pharmacy (253-966-0884) provides pharmaceutical care only to patients enrolled at the Winder Medical and Fulton Dental Clinics. This pharmacy is open 7:30 a.m. to 4:00 p.m. weekdays, closed Saturdays, Sundays, all federal holidays and all Madigan training holidays.

JBLM Lewis North


The Okubo Clinic Pharmacy (253-966-7622) provides pharmaceutical care only to patients enrolled at the Okubo Medical and Dental Clinics. This pharmacy is open 7:30 a.m. to 4:00 p.m. weekdays, closed Saturdays, Sundays, all federal holidays and all Madigan training holidays.

JBLM McChord Field


The McChord Clinic Pharmacy (253-982-2474) provides pharmaceutical care only to patients enrolled at the McChord Clinic. This pharmacy is open 7:30 a.m. to 5:00 p.m. weekdays, closed Saturdays, Sundays, all federal holidays and all Madigan training holidays. For refills please call the McChord Call-In Refill Service at 253-968-6699. Civilian prescription drop offs may be made between 9:00 a.m. and 3:00 p.m.

Puyallup


The Madigan-Puyallup Community Medical Home Pharmacy (253-477-5084) can only accommodate pharmaceutical support to those patients enrolled at the Madigan-Puyallup Community Medical Home. This pharmacy is open 9 a.m. to 4:30 p.m. weekdays, closed Saturdays, Sundays, and all federal holidays. Civilian prescriptions and refills (walk-up or call-in) may be processed during the regular business day between 9:00 a.m. and 4:30 p.m.

Olympia


The Madigan-South Sound Community Medical Home Pharmacy (253-477-5149, option 6) can only accommodate pharmaceutical support to those patients enrolled at the Madigan-South Sound Community Medical Home. This pharmacy is open 9:00 a.m. to 4:30 p.m. on weekdays, except on Wednesdays, open 10:00 a.m. to 4:30 p.m. Closed Saturdays, Sundays, and all federal holidays. Civilian prescriptions and refills (walk-up) may be processed during the regular business day between 9 a.m. and 4:30 p.m.

Alternatives


There are a number of alternate sources for filling prescriptions either in an emergency or for convenience: an online pharmacy refill service is offered through TRICARE Online at www.tricareonline.com, also the TRICARE Retail Pharmacy Network includes all the major chain stores and some private stores in the Northwest (call 866-363-8779 for details), and the TRICARE Mail Order Pharmacy (TMOP) 877-363-1433, or visit www.tricare.osd.mil/pharmacy, or www.expressscripts.com.

About


Madigan’s Department of Pharmacy is made up of a team of dedicated healthcare workers composed of Registered Pharmacists, Pharmacy Technicians, Administrative and Supply Management personnel, and Red Cross volunteers. This cohesive team is dispersed throughout Madigan’s patient care areas rendering pharmaceutical services to both inpatient and ambulatory patients.

Madigan's pharmacy has a broad array of available pharmaceuticals called a formulary. Our formulary is routinely reviewed and updated to add and remove drugs so as to better serve our patients for their treatment needs. As a result we are able to provide our patients with virtually any needed medication. The formulary is available for prescriptions written both at Madigan and from other outside providers (i.e. we are happy to fill your civilian prescriptions if the medications are on the list). If you have a special medication need that is not covered by the formulary, please inquire about your available options.

Madigan Pharmacy is focused on patient safety, working with patients for improved health and well-being through information and education. Your Pharmacist staff’s main role is to provide information about your medications, including:

  • The purpose of your prescription
  • Making sure you know how to take or use your medication
  • Explaining common side effects

We are pleased to work with you to ensure your best possible health.

We are dedicated to prompt customer service as we fill more than 4,000 prescriptions daily.

This hyperlink does not constitute endorsement by the United States Department of Defense, the U.S. Army, or Madigan Army Medical Center of this web site, or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the United States Department of Defense, the U.S. Army, and Madigan Army Medical Center do not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD Web site.

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