Breastfeeding (Lactation Consultant) Service

Breastfeeding (Lactation Consultant) Service

Physical Address

Madigan Army Medical Center
3rd Floor, Hospital Tower
9040 Jackson Ave.
Tacoma, WA 98431

Business Hours

Monday-Friday 7:30 a.m. - 4:00 p.m.

Contact Information

*Call the Tricare Appointment Line for Prenatal Breastfeeding class registration.

Office Message Line: (253) 968-2774
Pediatrics Clinic Lactation Support: (253) 968-3066, option 6, or (253) 968-1844
Family Medicine Lactation Support: (253) 968-2637
McChord Clinic Lactation Support: (253) 968-2501
TRICARE Regional Appointment Line: (800) 404-4506
MHS GENESIS Patient Portal: MHS GENESIS Patient Portal

Clinical Inpatient Hours

Monday-Friday 7:30 a.m. - 4:00 p.m.

Inpatient Lactation Services

Every day 7:00 a.m. - 10:30 p.m.

Walk-in Services

  • MOMs Group Friends, Sakakini Conference Room, Tuesdays 1 – 3 p.m.
  • Family Medicine Breastfeeding Support Group, Wednesdays 9:30 – 11:30 a.m.
  • Obstetrics Triage: Monday to Friday - 7:30 a.m. to 3:00 p.m.
  • Birthing Center Triage – 24 hours.


The Lactation Consultant Office for breastfeeding is located in Madigan Army Medical Center and can be reached by taking I-5 Exit 122, traveling straight on Jackson Avenue and then turning onto Madigan Avenue to enter the Hospital Tower East Yellow Parking Lot. The Lactation Consultant Office is on the 3rd Floor of the Hospital Tower.


Your Madigan Team of Lactation Consultants for breastfeeding is here to serve you. Our dedicated staff of both inpatient and outpatient providers, believe in a core system of care which encompasses the Ten Steps to Successful Breastfeeding.

Using these ten steps and the United States Surgeon General’s call to action to support breastfeeding helps us to give you consistent care and smooth transitions from one consultant and/or provider to another. American Academy of Pediatrics Guidelines© help us to give you the confidence you need to breastfeed your baby and meet your baby-feeding goals. We work from a set of assumptions which are shared values throughout Madigan Army Medical Center:

  • Breastfeeding is the most complete form of nutrition for infants
  • Breastfeeding protects the infant from a wide array of infectious and noninfectious diseases
  • Breastfeeding improves maternal health by reducing postpartum bleeding and reducing the risk of premenopausal breast cancer and ovarian cancer
  • Breastmilk: changes who we are, at the cellular level, for the LIFEspan

With these things in mind, it helps us to prioritize you and your baby, for the very best experience possible.

Inpatient Services:

Six board certified Lactation Consultants staff the department and are available seven days a week for patient care. We prioritize daily inpatient rounds according to need and make an effort to visit every breastfeeding mother prior to hospital discharge.

Outpatient Services:

The Lactation Consultants see patients by appointment (no walk-ins) and offer a weekly breastfeeding support group every Tuesday. Patients may also seek breastfeeding support in their primary care clinics. The Pediatric Clinic has a board certified Lactation Consultant available Monday through Friday by appointment. Patients are encouraged to seek breastfeeding help early when any breastfeeding concerns arise.

Lactation Station

Madigan is proud to be a breastfeeding friendly hospital. Moms are welcome to breastfeed or pump anywhere and at any time at Madigan, but we offer three Lactation Station locations for your privacy and convenience if you wish. The Lactation Stations are located in the Hospital Tower Lobby and at the east end of the first and second floors of the Medical Mall. The Lactation Stations offer a clean, comfortable, secure place for women who need to use a breast pump or want to nurse in private. They feature seating, a fold-down table, a power supply to comfortably use a breast pump, as well as space for bags or a stroller.

Breastfeeding Support Groups:

MOMS Breastfeeding Support Group is every Tuesday from 1 – 3 p.m. in the Sakakini Conference Room. MOMs group is a place where a mom can have her infant weighed, infant feeding measured, and receive one-on-one help from a lactation consultant and also network with other breastfeeding moms and make friends! All are welcome so we encourage Dads and other family members to attend. Older children are welcome.

Family Medicine Breastfeeding Support Group: Wednesdays 9:30 - 11 a.m. in the Duke Conference room, Eagle/Falcon Clinic.

Breastfeeding Classes:

The "Basics of Breastfeeding" classes are offered on the 2nd Thursday of each month from 6 - 8 p.m. and the 4th Thursday from 1 - 3 p.m. The "Working & Breastfeeding" classes are offered on the 3rd Thursday from 6 - 8 p.m. These two-hour classes cover information that every mother/couple should know who plans to breastfeed. The Basics class will introduce the benefits of breastfeeding, how breast milk is made, what to expect the first few weeks and beyond, how to know that your baby is getting enough milk, helpful techniques on positioning and latching baby, prevention and treatment of common problems, when and how to ask for assistance with breastfeeding. This class will also discuss physical, emotional, and lifestyle changes the mother may experience during the postpartum period. The Working & Breastfeeding class will discuss employer lactation policies, barriers to pumping, strategies for success, pumps and pumping techniques, Tricare Lactation Policy, storage and handling, concerns and issues unique to working and breastfeeding, and support and resources. Classes really do make a difference and meet in the Sakakini Conference Room on the third floor of the Hospital Tower, across from the Birthing Center. If you are interested in breastfeeding then please schedule a class – you won’t want to miss out on this fantastic information which helps support your optimal breastfeeding experience! Register via TRICARE regional appointment line: 800-404-4506 or simply walk-in.

We want to give you the information you need to:

  • Initiate breastfeeding as soon after birth as possible, hopefully within an hour.
  • Practice and learn the skills necessary to reach your breastfeeding goals
  • Enjoy the journey of breastfeeding with support and information along the way:
    • Assist with latch
    • Learn to recognize hunger cues and responses
    • Adapt to changing milk supply
    • Prepare for returning to work and pumping
    • Establish and manage milk supply if baby is in Neonatal Intensive Care Unit

Our goal is to have every mom feel supported!

Additional Resources:

This hyperlink does not constitute endorsement by the United States Department of Defense, the U.S. Army, or Madigan Army Medical Center of this web site, or the information, products or services contained therein. For other than authorized activities such as military exchanges and Morale, Welfare and Recreation sites, the United States Department of Defense, the U.S. Army, and Madigan Army Medical Center do not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD Web site.

Click the proceed button to continue to the website or click close to return to the previous page.