Frequently Asked Questions
Here you can find some of our most popular questions. If you don't find
the answer to what you are looking for, please give us a call!
1. How do I make an appointment?
All appointments must be scheduled
through the TRICARE Appointment System at 1-800-404-4506.
If TRICARE cannot schedule the appointment, they will contact the
Physical Exams section.
There are a couple of exceptions to the
TRICARE appointing policy:
Please DO NOT send Soldiers needing a chapter physical to the clinic as
walk-ins. Please call and schedule
an appointment through TRICARE. If
there is a time requirement, please call the Physical Exams section at 966-1991
Option 5 and we will do our best to accommodate your needs.
2. ROTC/Academy Physicals,
Remedial Exams, and Peace Corps Physicals: Please
call the Physical Exams section directly to schedule your appointment.
Units that have their own Troop Medical Clinic staffed by a provider must
complete their routine physicals at their clinics, i.e. TMC #6, TMC #13.
However, if a Soldier is eligible for VA Retirement Pre-Separation
Physical, they make their appointment with Physical Exams through TRICARE.
2. What happens after I schedule an appointment?
After TRICARE schedules for the
appropriate type of physical, they will tell the Soldier to report to the Okubo
Clinic Lab 2-3 days prior to the schedule appointment date to have labs drawn
and to pick up the packet of physical forms.
Labs are always done on a walk-in basis, there is no appointment
necessary. (For hours, please see
the Okubo Hours and Directions
page.) The Soldiers will be told to
fast if appropriate and complete a chest-x-ray if applicable.
All labs and forms in the packet must be completed prior to reporting for
If the requirements are not completed,
the Soldier will be asked to reschedule the appointment!
There is not enough time for the Soldier to do all of this on the day of
the appointment. The provider needs
to have the lab results available to address any abnormal findings with the
NOTE: There is only one exception
to the timing of the lab draw requirement -- If the Soldier is coming from
another state or a long distance (over an hour away), they can complete their
labs and forms the same day as the appointment. The Soldier needs to
report at least an hour prior to the appointment time in order to complete all
the requirements and paperwork.
3. What is the uniform for a physical?
All Soldiers must be in PT Uniform for the appointment.
4. How often do I need a Physical?
According to AR 40-501 (Chapter 8-19), a periodic medical
examination is required for all officers, warrant officers, and enlisted
personnel in the Army regardless of component. Every soldier on active
duty will have a periodic examination on record no older than 5 years beginning
at age 30.
Military medical exams conducted for purposes other than
the periodic exam may be used to comply with the periodic exam
requirement. If the exam is not within the prescribed scope of a periodic
exam in accordance with chapter 8-19, only those tests and procedures needed to
meet the additional requirements need to be accomplished and results recorded.
All General Officers (brigadier general and above) on
active duty and all active duty soldiers age 60 or older will undergo an annual
medical examination. Special Forces and Ranger combat divers and MOS 00B
divers must have an examination every three years. The examination for MFF
parachutists must be performed every 5 years in conjunction with physiologic
going to BNOC/ANOC do not need a “new” physical.
When the instructions say personnel need a “current” physical it
means the Soldier needs to be current according to the physical regulations.
If the Soldier is due for their periodic physical and haven’t done it,
then it would need to be completed before going to school.
For example: If the Soldier
is 28, they don’t need a new physical. If
the Soldier is 33 and has a completed periodic physical on file, they don’t
need a new physical.
5. What is the difference between a VA Pre-Separation and regular
Pre-Separation Physical and Claim: This
is an expedient program for the soldier to complete their Retirement Physical
and claim prior to their Retirement (Part I with Physical Exams & Part II
with QTC Provider through VA) and to receive their disability award (if
eligible) within approximately 1-2 months after they retire instead of the
soldier completing the entire physical with Physical Exams and then filing the
Requirements needed to be eligible for
VA-Pre-Separation Physical & Claim:
1. Soldier must have 180-90 days
remaining on active duty and staying in the area until retirement date.
2. Soldier must be living in
these particular counties in WA: Clallam,
Chelan, Grays Harbor, Jefferson, Kittitas, King, Lewis, Mason, Pacific, Pierce,
, Thurston, Whatcom.
3. Soldier must be filing a claim
with the VA.
Soldier calls TRICARE to request a
Retirement Physical. The scheduler
will ask them the above three questions. If
they answer YES to all three questions they will be scheduled for Part I of
their physical with the Physical Exams Section.
1. Two to three days prior to
appointment, the Soldier has labs drawn and is given packet of forms at the
Okubo Clinic lab. They must also
complete a Chest X-Ray at Okubo Radiology.
2. On day of appointment Soldier
will be seen by a medic (only) who will complete their vital signs (height,
weight, blood pressure), eye exam, audiology exam and EKG.
They will pull lab & chest x-ray results and review with Soldier
informing them of any abnormal results and instructing Soldier to follow-up with
their primary care provider.
3. Soldier will be given a courtesy
copy of all results and History Form (DD Form 2807-1) and instructed to take
these to Waller Hall (Rm 700) to file a claim with the VA.
The Original Physical Packet will stay in the Physical Exam Section until
completion of Part II.
1. The VA will file the
soldier’s claim and schedule the soldier with Part II of the Physical with a
2. Approximately one month
after the Part II is completed, the soldier returns to Waller Hall to pick up a
copy of the VA Exam Report.
The soldier brings the VA Exam Report back to Physical Exams to be
joined with the Part I, reviewed and signed off by the Chief, Physical Exams.
soldier is given the original & copy of the completed physical.
The original is then turned into the
(with the soldiers Medical Record) at which time the soldier will receive the
original DD 214.
Physical: If the soldier does not
meet the eligibility requirements for VA Pre-Separation Physical, then they must
complete their physical exam in the same manner as any other physical filing
their claim at a later date with the VA.
6. Can I complete my labs at Madigan?
All labs must be completed at Okubo Clinic 2-3 days prior
to the appointment (see one exception above).
This is necessary in order for the Soldier to pick up the packet of forms
to complete. Sometimes the labs are
not entered until the Soldier gets to the lab, in which case the lab tech’s at
Madigan would not know what labs to enter and what provider’s name to order
7. Can I do my Physical at Madigan? What happens if TRICARE
schedules me incorrectly with my provider at Madigan?
All Physical Exams must be completed at Okubo Clinic
Physical Exams. If the TRICARE
scheduler says the appointment is at Madigan and they tell you to do your labs
at Madigan, please inform them that according to the instructions on the website
that the appointment needs to be scheduled at Okubo.
8. What happens to my original physical after it is completed?
The original physical exam paperwork is
sent through distribution to the appropriate records room to be placed in the
Soldier’s medical record. If the
medical record is kept at the Soldier’s unit, then the soldier must make
arrangements to pick up the original to hand carry back to the unit aid station
or TMC. If the soldiers is from out
of town or has other circumstances, the physical will be mailed to a home or
Two copies of the completed physical are left at Okubo Clinic front
reception desk and must be picked up within two days after the
exam by a designated person from the units.
The original and a copy of the physical will be mailed directly to the
Soldier’s home address. Arrangements
can also be made for pick-up.
9. How does my Physical information get into my AKO account?
All Physical exam information will be entered into the
MODS program as soon as the physical is completed and signed off.
This update should show up on the AKO Account within 24 hours.
10. Do I have to do PT (Physical Training) after I complete my
Retirement or ETS Physical?
the Soldier has a profile with limitations, everyone must continue to
participate in PT. There is no
regulation to defer from this.